Our delivery policy states that we will only ship to the address provided at the time of placing your order. We cannot be held liable if your order is shipped to an incorrect address. Furthermore, we will not issue a refund for any order that is delivered to a wrong address, in accordance with our privacy policy regarding customer information. Please ensure that your payment methods are up to date to avoid such issues.
We make every effort to represent the colours of our products as accurately as possible; however, colours may display differently depending on the monitors/screens they are viewed on. Due to the unique patterned nature of African fabrics, please note that fabric placement might vary from the pictured product. For more information, refer to our delivery policy regarding item variations. Your item(s) may slightly differ from those images, and we encourage you to review our payment methods and privacy policy for a better understanding of your shopping experience.
We accept various payment methods, including Credit/Debit Cards and Paypal. We do not condone any form of fraudulent behavior as outlined in our privacy policy. Please ensure that your billing address matches your shipping address; otherwise, your order will be placed on hold while one of our team members contacts you to discuss our delivery policy further.
HOUSE OF KEEMS values and safeguards the privacy of all users, as outlined in our privacy policy. All personal information collected on our site (houseofkeems.com) is treated with the utmost confidentiality and is never shared with any other party.
Your personal information is solely utilized for fulfilling your order and enhancing your buying experience on our website. We adhere to strict guidelines to ensure the confidentiality of your personal data.
When you make a purchase or attempt to make a purchase through our website, we collect specific information such as your name, billing address, shipping address, payment methods, email address, and phone number to support our delivery policy.